Improvements

Added

• Added installation guide for self-hosted deployments.

• Added Discord bot setup instructions.

• Added environment configuration documentation.

Changed

• Removed unfinished billing ticket button from the support panel.

• Simplified the ticket panel interface.

• Improved first-time setup experience for new users.

Notes

This release focuses on usability and deployment improvements following the initial 1.0 Alpha release.

The core support workflow remains:

• Ticket Panel Command

• Support Ticket Creation

• Ticket Submission Modal

• Automatic Ticket Channel Creation

• Administrator-Based Staff Access

• Ticket Close Button

HiveSupport continues development as an active alpha project.

First Public Alpha Release

HiveSupport is now ready for public testing.

Features

• Support panel slash command (/panel)

• Support ticket creation

• Ticket submission modal

• Automatic ticket channel creation

• Ticket permission management

• Ticket close button

• Modular TypeScript architecture

• Dynamic command handler

• Dynamic button handler

• Dynamic modal handler

• Event-based interaction routing

Changes

• Refined support panel embed

• Simplified ticket creation workflow

• Removed unfinished billing ticket category

• Streamlined panel interface for testing and deployment

Alpha Notes

HiveSupport 1.0 Alpha provides a complete and functional support ticket workflow.

Additional features and ticket categories may be added in future releases, but the current support system is fully operational and suitable for testing, feedback, and community use.

Feedback and bug reports are welcome.

# HiveSupport Alpha 0.1.0

Initial public alpha release.

## Features

- Ticket panel command

- Ticket creation modal

- Ticket channel creation

- Permission overwrite support

- User ticket protection

- Ticket close button

- Modular command handler

- Modular button handler

- Modular modal handler

- Event-based interaction routing

- Slash command deployment system

## Notes

This is an early alpha release intended for testing and feedback.

Current development is focused on support tooling only.

Planned improvements:

- Enhanced ticket embeds

- Improved close workflows

- Internal staff workflow enhancements

- Additional support-focused quality of life features